In the high-stakes world of cybersecurity, making the right choices isn’t just about protecting data; it’s about safeguarding reputations, ensuring business continuity, and staying one step ahead of increasingly sophisticated adversaries. For security leaders and IT professionals, the sheer volume of solutions on the market can be overwhelming, each promising the next big breakthrough. So, how do you cut through the noise and find a partner you can truly trust? This is where the wisdom of the crowd, distilled by trusted third parties, becomes invaluable.
That’s why news from the 2025 Gartner Peer Insights “Voice of the Customer” for Network Detection and Response (NDR) recently caught our attention. Singapore-based ThreatBook, a global leader in threat intelligence-based cybersecurity, has once again been recognized as a Strong Performer for its Threat Detection Platform (TDP). What makes this particular recognition stand out? It’s not just a one-off accolade; it marks the third consecutive year ThreatBook has earned this distinction, a testament to consistent customer satisfaction, product innovation, and operational excellence driven by real-world user experiences.
Why “Voice of the Customer” Matters Most in Cybersecurity
Think about the last major purchase you made, whether for personal use or your business. Chances are, you didn’t just take the vendor’s word for it. You probably scoured reviews, sought out peer recommendations, and looked for independent assessments. In the complex landscape of enterprise cybersecurity, this due diligence is even more critical. This is precisely the philosophy behind Gartner Peer Insights’ “Voice of the Customer” report.
Gartner, a leading research and advisory company, doesn’t just produce expert analysis; they tap into the collective experience of actual technology users. The “Voice of the Customer” document synthesizes these Gartner Peer Insights reviews into actionable insights, providing buyers with an aggregated peer perspective. It’s a powerful complement to traditional expert research, offering a candid look at how solutions perform in the wild, not just in controlled demo environments.
For a company to be recognized, it must meet stringent inclusion criteria. Reviewers are verified users who don’t just rate the offering but provide detailed feedback on everything from product capabilities and support to overall delivery. This means when ThreatBook is named a Strong Performer, it’s not based on marketing claims, but on the lived experiences of security teams wrestling with real threats every day. It’s an endorsement earned in the trenches, making it incredibly valuable for anyone evaluating NDR solutions.
ThreatBook’s Hat-Trick: Three Years of Peer-Driven Excellence
Achieving a significant distinction once is notable. Earning it three years in a row, particularly in a rapidly evolving and fiercely competitive space like Network Detection and Response, speaks volumes. It suggests a deep-rooted commitment to customer satisfaction and a consistent ability to deliver on promises.
The 2025 report considered a substantial body of feedback, with Gartner Peer Insights publishing 1,263 reviews and ratings during the evaluation period. Out of numerous vendors, only 11 ultimately met the rigorous inclusion standards. ThreatBook not only made the cut but stood out as a Strong Performer, a position it has held consistently. What’s even more compelling is the statistic that ThreatBook achieved 100% of customers willing to recommend ThreatBook TDP, based on 43 verified reviews submitted as of August 2025. That kind of unwavering endorsement from users is rare and powerful.
Mr. Feng XUE, CEO of ThreatBook, succinctly captured the company’s perspective: “We’re thrilled to be recognized again as a Strong Performer in the Gartner Peer Insights ‘Voice of the Customer’ for NDR. Our mission is to empower security teams with visibility and precision, especially in the Asia-Pacific region where attacks are becoming more sophisticated and targeted. We believe, this recognition reflects our customers’ trust in ThreatBook TDP’s ability to deliver real detection accuracy and operational resilience.”
The feedback driving this recognition came from a truly diverse group of enterprise users. Professionals from critical sectors like finance, manufacturing, energy, services, and retail, spanning geographies across Asia-Pacific, North America, the Middle East, and Europe, contributed their insights. Their high ratings for ThreatBook TDP’s overall product experience, detection precision, and operational efficiency underscore the platform’s global applicability and robust performance across varied operational environments.
Diving Deeper: What Makes ThreatBook TDP a Strong Performer?
So, beyond the glowing reviews, what specifically allows ThreatBook TDP to resonate so strongly with its users? At its core, ThreatBook TDP is a full-traffic, intelligence-driven NDR platform. Its design philosophy centers around providing unparalleled visibility, context, and actionability, all delivered at scale. For organizations facing the daily deluge of cyber threats, these aren’t just buzzwords; they’re essential capabilities.
High-Precision Detection
Perhaps the most critical aspect of any detection platform is its accuracy. ThreatBook TDP leverages ThreatBook’s proprietary global and Asia-Pacific threat intelligence. This specialized intelligence, honed over years, allows the platform to achieve industry-leading detection accuracy, particularly for targeted and advanced attacks that often bypass traditional defenses. In a world where false positives can cripple a SOC’s efficiency, precision is paramount.
Operational Readiness
Effective defense isn’t just about detecting; it’s about understanding and preparing. ThreatBook TDP automatically maps enterprise attack surfaces and, crucially, reconstructs attack chains from an adversarial perspective. This capability transforms reactive security into proactive defense, enabling security teams to anticipate and mitigate threats before they fully materialize. It’s like having an opponent’s playbook before the game even starts.
Closed-Loop Response
Detection without a swift and effective response is merely observation. ThreatBook TDP integrates seamlessly with a broad ecosystem of existing security tools. This interoperability supports automated blocking and orchestration with an impressive 99% effectiveness. This means that once a threat is identified, the platform can initiate a coordinated response, closing the loop and minimizing potential damage without manual intervention, freeing up valuable human analyst time.
User-Focused Experience
Even the most powerful technology can be undermined by a poor user experience. ThreatBook understands this, offering an intuitive interface paired with multi-dimensional analytics. This thoughtful design significantly enhances SOC efficiency and decision-making, ensuring that analysts can quickly grasp complex situations and act decisively, rather than getting bogged down in difficult-to-navigate dashboards.
This comprehensive approach is clearly paying dividends. As the market leader in China’s threat intelligence sector (according to iResearch’s 2024 report), ThreatBook integrates high-fidelity threat intelligence directly into its detection and response solutions. Today, ThreatBook TDP is deployed in thousands of leading enterprises across critical industries—finance, energy, power, internet, and smart manufacturing—serving as a core detection and response system for enterprise and government SOCs worldwide.
A Testament to Trust and Performance
In an era where cyber resilience is non-negotiable, finding cybersecurity partners who consistently deliver on their promises is paramount. ThreatBook’s continued recognition as a Strong Performer in the Gartner Peer Insights “Voice of the Customer” for NDR, especially for a third consecutive year with 100% customer recommendation, speaks volumes about their commitment to excellence and the tangible value their Threat Detection Platform provides.
It’s a clear signal that when it comes to empowering security teams with the visibility, precision, and operational resilience needed to combat today’s sophisticated threats, ThreatBook TDP isn’t just making claims; it’s delivering results, validated by the very people who rely on it every single day. For those navigating the complex world of NDR solutions, the voice of the customer, echoing through Gartner Peer Insights, offers a compelling and trustworthy guide.
